With this data protection declaration we inform you about which
personal data we collect in the context of your use of this website and
for what purpose the data is used.
Responsible body within the meaning of the data protection laws is
If you have any questions or suggestions regarding data protection, please do not hesitate to contact us by e-mail at email@example.com
You can contact our data protection officer as follows: firstname.lastname@example.org.
Subject of data protection are personal data. According to Art. 4 No. 1 DSGVO, this is all information relating to an identified or identifiable natural person; this includes, for example, names or identification numbers.
When accessing our website, your terminal automatically transmits data for technical reasons. The following data is stored separately from other data that you may transmit to us:
These data are stored exclusively for technical reasons and are not assigned to a specific person at any time.
This information is required to set up and manage a user account for
you. Last but not least, we also need this and any other data in order
to be able to respond to any enquiries you may have.
We process this data in order to be able to provide you with the services of our ticket shop and to fulfil the contracts concluded with you in each case, Art. 6 Para. 1 lit. b DSGVO.
If we process your data as described above for the purpose of providing the functions of our ticket shop, you are contractually obliged to make such data available to us. Without these data we are not able to provide you with these functions.
This information is optional and not necessary to purchase a ticket.
These personal data will only be processed with your express consent, Art. 6 para. 1 lit. a DSGVO.
We offer various community functions on our websites with which you can
interact with other users. These include Matchmaking365 and ambista.
We would like to point out that these areas can be publicly accessible according to your settings and that all personal information that you enter or provide during registration can be viewed by others. We cannot control how other users of our website use this information. In particular, we cannot prevent unsolicited messages from being sent to you. Content posted in community areas can be stored for an unlimited period of time. If at any time you wish to have any content removed, please send us an e-mail at the above address.
We collect all data entered within the scope of the community functions in order to be able to make the community functions available to you as intended, Art. 6 Para. 1 lit. b DSGVO.
As far as we, as described above, process your data for the purpose of providing the communication functions, you are contractually obliged to make this data available to us. Without this information, we will not be able to provide you with the appropriate community features.
If you send us enquiries via our contact form, your details from the contact form, including the contact data you have provided there, will be deleted.
for the purpose of processing the request.
We collect this data in order to be able to accept and process your request, Art. 6 Para. 1 lit. b DSGVO.
If we process your data as described above for the purpose of receiving and processing your enquiries, you are contractually obliged to make this data available to us. Without this data we are not in a position to receive and process your enquiries.
We reserve the right to send you information on goods and services similar to those you have received from us by e-mail in accordance with Section 7 (3) UWG. You can object to receiving such information by e-mail at any time. Each email contains information on how to unsubscribe from future emails.
We store socalled "cookies" in order to offer you a comprehensive
range of functions and to make the use of our websites more convenient.
"Cookies" are small files that are stored on your computer with the
help of your Internet browser. If you do not wish the use of "cookies",
you can prevent the storage of "cookies" on your computer by making the
appropriate settings in your Internet browser. Please note that the
functionality and range of functions of our offer may be restricted as
Specifically, we use the following cookies:
Google Tag Manager: Interest in the analysis, optimization and economical operation of our online offer
Google Analytics: Interest in the analysis, optimization and economic operation of our online offer
GA Audiences: Interest in the analysis, optimization and economic operation of our online services; Tailored to the interests and needs of users retargeting
DoubleClick: Tailored to the interests and needs of users
Flashtalking: Tailored to the interests and needs of users
SmartAdServer: Analysis and optimization of the website; Delivery of advertising material by our partner "Neureuter
Google Analytics with Conversion Tracking
We use Google Analytics, a web analysis service of Google Inc.
"("Google"), including the "Conversion Tracking" function. Google
Analytics uses "cookies", which are text files placed on your device,
to help the website analyze how users use the site, the products you
view and any purchases you make. No personal data is collected. The
information generated by the cookie (including your shortened IP
address) is transmitted to a Google server in the USA and stored there.
Google will use this information for the purpose of evaluating this
information, compiling reports on website activity and products viewed
or sold to website operators, and providing other services relating to
the website and internet usage. Google may also transfer this
information to third parties if this is required by law or if third
parties process this data on behalf of Google.
You can disable Google Analytics using a browser addon if you do not want the web site analysis. You can download it here: http://tools.google.com/dlpage/gaoptout?hl=en.
The use of Google Analytics with Conversion Tracking is based on our legitimate interest in a demandoriented design, the statistical evaluation and the efficient advertising of our website and the fact that your legitimate interests do not outweigh, art. 6 par. 1 lit. f DSGVO.
We do not use plugins from the social networks Facebook, Twitter,
Google+, LinkedIn and Xing themselves on our website. Our buttons for
sharing content over social networks are implemented with the "Shariff"
software, which only forwards data to the respective network operators
when you click on the buttons. If you want to know more about Shariff,
Only when you click on such a button, different data are transmitted to the respective social network. This can include:
If you are logged in to the social network (Facebook, Twitter, Google+, LinkedIn or Xing) while visiting our site, the provider may assign your visit to your network account. If you use the plugin functions (e.g. clicking the "I like" button, making a comment), this information is also transmitted directly from your browser to the respective social network and saved there if necessary. The purpose and scope of data collection and the further processing and use of the data by the networks can be found in the data protection information provided by Facebook, Twitter, Google+, LinkedIn and Xing.
In principle, your personal data will only be passed on without your express prior consent in the following cases:
Your personal data will only be processed for purposes other than those described if permitted by law or if you have consented to the changed purpose of data processing. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes before further processing and provide you with all other relevant information.
We delete or make your personal data anonymous as soon as they are no
longer required for the purposes for which we have collected or used
them in accordance with the above paragraphs. As a rule, we store your
personal data for the duration of the usage relationship via the
After expiry of these periods, the data will be deleted, unless this data is required for longer because of legal retention periods, for criminal prosecution or to secure, assert or enforce legal claims. In this case, they are locked. The data is then no longer available for further use.
We do not use automated processing to make a decision - including profiling - in connection with our website.
You have the right to request information from us at any time about the personal data we have processed concerning you within the scope of Art. 15 DSGVO. You can submit an application by post or e-mail to the above address.
You have the right to request us to correct any personal data concerning you immediately if it is inaccurate. Please contact the above addresses.
You have the right to request the deletion of your personal data under the conditions described in Art. 17 DSGVO. These conditions provide in particular for a right of cancellation if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed and in cases of unlawful processing, the existence of an objection or the existence of an obligation to delete under Union law or the law of the Member State to which we are subject. With regard to the period of data storage, please refer to section 13 of this data protection declaration. To exercise your above right, please contact the above contact addresses.
You have the right to request us to restrict processing in accordance with Art. 18 DSGVO. This right exists in particular if the accuracy of the personal data between the user and us is disputed, for the duration which requires the verification of accuracy and in the event that the user requires limited processing in the case of an existing right to deletion instead of deletion; furthermore in the event that the data is no longer required for the purposes pursued by us but the user needs it for asserting, exercising or defending legal claims and if the successful exercise of an objection between us and the user is still disputed. To exercise your above right, please contact the above contact addresses.
You have the right to receive from us the personal data concerning you that you have provided to us in a structured, current, machinereadable format in accordance with Art. 20 DSGVO. To exercise your above right, please contact the above contact addresses.
For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data concerning you, which is carried out, inter alia, on the basis of Art. 6 para. 1 lit. e or f DSGVO, in accordance with Art. 21 DSGVO. We will stop the processing of your personal data unless we can prove compelling reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
They also have the right to contact the competent supervisory authority
in the event of complaints. The competent supervisory authority is:
State Commissioner for Data Protection and Freedom of Information
PO Box 20 04 44
40102 Düsseldorf, Germany
The current version of this data protection declaration is always
available under "Security and Data Protection".
Last updated: May 24, 2018